Tom Omnichannel Management
What steps have been taken to achieve its successful, contemporary operations?
Tom Omnichannel Management
TOM believes in combining various purchasing and sales channels. With this strategy, we strengthen the various divisions within the company. As a result, TOM is more than just a retailer: we are also a wholesaler and supplier for shops and webshops in 28 European countries. The entire range is offered and sold on our fifteen webshops and in the physical store. We also collaborate with well-known national and international marketplaces, so that we have a reach of millions of potential customers per day. There is more about that later in this brochure. The organizational chart below shows how the divisions of TOM are classified.
What can TOM do for your company?
Curious about what we can do for you as an organization? We are happy to tell you! A key characteristic of TOM is that we prioritize the various unique selling points within the company. These USPs indicate where the strengths lie within TOM and how we are a successful addition to your organization.
Winner Shopping Awards Marketplace Seller 2020
TOM wins the Marketplace seller Award at the Shopping Awards in 2020! The Marketplace Seller Award is a reward for the company with the most distinctive marketplace strategy. In the same year, TOM was ranked eighth in the Ecommerce50 Shopping Awards. Also in 2021, TOM has a chance to win no less than three Shopping Awards! TOM has a chance to win an award in the Ecommerce50 category, in the Marketplace Seller category and in the public category of department stores.
We are extremely proud of our 69th place in the Twinkle100. This is the overview of the largest online retailers in the Netherlands, ranking the largest 250 online retailers on the basis of their Dutch internet turnover. Last year we finished in 81st place, an increase of 12 places! All credits go to our colleagues (Team TOM) who are ready every day to make this company a great success.
Our own brand AMIGO
AMIGO is the own brand of TOM. Under this brand we design and produce a unique collection of children’s bicycles as well as inner and outer tubes in all inch sizes. AMIGO stands for modern design with a very good price-performance ratio. The entire collection is designed and produced under the direction of TOM. With this own brand, we can better respond to the wishes of consumers.
FD Gazellen Awards 2019
TOM was named a real ‘Entrepreneur’s hero’ by Het Financieele Dagblad in 2019. We received the prestigious FD Gazelles Award and were thus among the fastest-growing companies of the Netherlands in 2019. This shows that we are sharp, innovative, implement the latest capabilities within each channel as quickly as possible within the company, and have the will to constantly grow every year.
Nomination Bike Shop of the Year 2019
Our bicycle shop Giga-Bikes in Tilburg was nominated last year for the Bike Shop of the Year elections.
Employer with a social heart
TOM is a family company pur sang, with a heart for the business and with a heart for the people. At TOM, every employee is equal, with or without an employment challenge. In 2014, we proudly took second place during the BESO elections for ‘Brabant employer with a social heart’.
Recognized SBB training company
Since 2008, TOM has been an officially recognized training company of the Samenwerkings Onderwijs Bedrijfsleven (‘Collaboration of Education and Business’; SBB). By working as a training company, we encourage students to gain practical experience and introduce the new generation of professionals to e-commerce at TOM. In addition, the current employees are encouraged and facilitated in continuing their education.